Where do you ship from?
Our products ship from our fulfillment partners. This keeps our prices low and lets us offer fast shipping worldwide.
How long does shipping take?
7–14 business days to the US. You'll get a tracking link the moment your order ships.
My order hasn't moved in a while — is it lost?
Tracking can stop updating mid-transit — this is normal. If nothing moves for 10+ business days, email us and we'll investigate immediately.
Can I cancel my order?
Yes — within 24 hours of placing it. After that your order is already processing with our fulfillment team.
The item I received is wrong or damaged — what do I do?
Email support@chebisfinds.com with your order number and a photo. We'll fix it same day, no questions asked.
Do you offer refunds?
Yes — we offer a 30-day satisfaction guarantee. If your item arrives damaged or defective we'll send a replacement or full refund immediately.
Do you offer discounts?
Follow @chebishfinds on TikTok — we drop discount codes there first.